Can't Open Any Decks in 2.4 Update

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Can't Open Any Decks in 2.4 Update

Postby Brettweer » Fri Jan 13, 2012 12:58 am

Did update tonight, tried to copy over decks from 2.3 appdata file to 2.4 and when I tried to open them in 2.4 I got error msg.
SO then I tried to simply open sample deck that comes with software in 2.4 and I get this error msg:

---------------------------
MTG Studio
---------------------------
23:49:55,023(+30681) X [T3652] MTG Studio (version 2.4.0.3197) encountered exeptional situation.



You can copy this error message by pressing Ctrl+C, and paste it in an email to support@mtgstudio.com.

Please also provide the steps to reproduce the problem you have encountered.



Exception: EPrivilege

Sender: frmDecker.vgDeck in [cxVGrid]

Address: $E1F17D

Message: Privileged instruction

Help Context: 0

Thread: madExcept - HandleExceptionThread ($e44)


---------------------------
OK
---------------------------
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Re: Can't Open Any Decks in 2.4 Update

Postby CptDobey » Fri Jan 13, 2012 3:34 am

I do have the same behavior but if I choose to continue in the program I'm able to open the deck anyway.

As I undestand it, the error message is coming from the right window where the deck summary is displayed.
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Re: Can't Open Any Decks in 2.4 Update

Postby Brettweer » Fri Jan 13, 2012 12:22 pm

When I choose to hit "continue to program" upon getting the error msg it just gives me another error msg
and does not let me proceed at all to program. Only way to get to program at this point is to give up and close,
at which point I can open deck.

When I go back to 2.3, I can open decks fine.
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Re: Can't Open Any Decks in 2.4 Update

Postby Brettweer » Fri Jan 13, 2012 12:24 pm

I should also note that i also tried creating new deck in 2.4. I was able to create, save, and close. But when I go back to open
it up, it won't open.
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Re: Can't Open Any Decks in 2.4 Update

Postby JesibnJester » Fri Jan 13, 2012 2:45 pm

Also Update Price results in:

---------------------------
MTG Studio
---------------------------
19:44:21,024(+70227891) X [T2752] MTG Studio (version 2.4.0.3189) encountered exeptional situation.



You can copy this error message by pressing Ctrl+C, and paste it in an email to support@mtgstudio.com.

Please also provide the steps to reproduce the problem you have encountered.



Exception: Exception

Sender: frmDecker.bbDeckUpdatePrices in [dxBar]

Address: $E1F2D5

Message: Failed 8 times in a row. Database is busy.

Help Context: 0

Thread: madExcept - HandleExceptionThread ($ac0)


---------------------------
OK
---------------------------
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Re: Can't Open Any Decks in 2.4 Update

Postby gaddlord » Sat Jan 14, 2012 3:48 pm

Brettweer wrote:Did update tonight, tried to copy over decks from 2.3 appdata file to 2.4 and when I tried to open them in 2.4 I got error msg.
SO then I tried to simply open sample deck that comes with software in 2.4 and I get this error msg:

---------------------------
MTG Studio
---------------------------
23:49:55,023(+30681) X [T3652] MTG Studio (version 2.4.0.3197) encountered exeptional situation.



You can copy this error message by pressing Ctrl+C, and paste it in an email to support@mtgstudio.com.

Please also provide the steps to reproduce the problem you have encountered.



Exception: EPrivilege

Sender: frmDecker.vgDeck in [cxVGrid]

Address: $E1F17D

Message: Privileged instruction

Help Context: 0

Thread: madExcept - HandleExceptionThread ($e44)


---------------------------
OK
---------------------------


Which deck please. There is a bug but I need the name of the deck to troubleshoot it easier.
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Re: Can't Open Any Decks in 2.4 Update

Postby gaddlord » Sat Jan 14, 2012 3:48 pm

JesibnJester wrote:Also Update Price results in:

---------------------------
MTG Studio
---------------------------
19:44:21,024(+70227891) X [T2752] MTG Studio (version 2.4.0.3189) encountered exeptional situation.



You can copy this error message by pressing Ctrl+C, and paste it in an email to support@mtgstudio.com.

Please also provide the steps to reproduce the problem you have encountered.



Exception: Exception

Sender: frmDecker.bbDeckUpdatePrices in [dxBar]

Address: $E1F2D5

Message: Failed 8 times in a row. Database is busy.

Help Context: 0

Thread: madExcept - HandleExceptionThread ($ac0)


---------------------------
OK
---------------------------


This has already been fixed. Please redownload and reinstall the 2.4 version.
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Re: Can't Open Any Decks in 2.4 Update

Postby Brettweer » Sun Jan 15, 2012 9:30 pm

gaddlord wrote:
Brettweer wrote:Did update tonight, tried to copy over decks from 2.3 appdata file to 2.4 and when I tried to open them in 2.4 I got error msg.
SO then I tried to simply open sample deck that comes with software in 2.4 and I get this error msg:

---------------------------
MTG Studio
---------------------------
23:49:55,023(+30681) X [T3652] MTG Studio (version 2.4.0.3197) encountered exeptional situation.



You can copy this error message by pressing Ctrl+C, and paste it in an email to support@mtgstudio.com.

Please also provide the steps to reproduce the problem you have encountered.



Exception: EPrivilege

Sender: frmDecker.vgDeck in [cxVGrid]

Address: $E1F17D

Message: Privileged instruction

Help Context: 0

Thread: madExcept - HandleExceptionThread ($e44)


---------------------------
OK
---------------------------


Which deck please. There is a bug but I need the name of the deck to troubleshoot it easier.


"Apprentice" folder, "original" folder, then "spoon" deck as an example. I don't recall which one i tried when i wrote post above. But just tried "spoon"
and got following error msg:

---------------------------
MTG Studio
---------------------------
20:26:58,973(+52769) X [T5464] MTG Studio (version 2.4.0.3197) encountered exeptional situation.



You can copy this error message by pressing Ctrl+C, and paste it in an email to support@mtgstudio.com.

Please also provide the steps to reproduce the problem you have encountered.



Exception: EAccessViolation

Sender: frmDecker.vgDeck in [cxVGrid]

Address: $E1F17D

Message: Access violation at address 0136E064 in module 'mtgstudio.exe'. Read of address D6D6C8F0

Help Context: 0

Thread: madExcept - HandleExceptionThread ($1558)


---------------------------
OK
---------------------------
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Re: Can't Open Any Decks in 2.4 Update

Postby gaddlord » Mon Jan 16, 2012 11:00 am

Your version is 2.4.0.3197. There is a newer one 2.4.0.3189 (even though with lower number) available for download from http://www.mtgstudio.com/download.aspx

Please redownload, reinstall and try again.

Thank you for your patience.
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Re: Can't Open Any Decks in 2.4 Update

Postby Brettweer » Tue Jan 17, 2012 12:05 am

gaddlord wrote:Your version is 2.4.0.3197. There is a newer one 2.4.0.3189 (even though with lower number) available for download from http://www.mtgstudio.com/download.aspx

Please redownload, reinstall and try again.

Thank you for your patience.


Re-downloaded newer version tonight. Attempted same "spoon" deck as before. I got error msg again, but this time when I then hit "continue to mtg studio"
and then clicked "open" again...the deck opened up. I tried a few others, same thing. Loaded my custom decks from 2.3, same thing, but they all do open after initially getting error msg. Still some sort of bug, but at least they open now. Below is error msg I got when initially opening up the "spoon" deck again:

---------------------------
MTG Studio
---------------------------
23:03:55,089(+7479) X [T5304] MTG Studio (version 2.4.0.3200) encountered exeptional situation.



You can copy this error message by pressing Ctrl+C, and paste it in an email to support@mtgstudio.com.

Please also provide the steps to reproduce the problem you have encountered.



Exception: EAccessViolation

Sender: frmDecker.vgDeck in [cxVGrid]

Address: $E1F17D

Message: Access violation at address 0136E060 in module 'mtgstudio.exe'. Read of address D40D4963

Help Context: 0

Thread: madExcept - HandleExceptionThread ($14b8)


---------------------------
OK
---------------------------
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Re: Can't Open Any Decks in 2.4 Update

Postby gaddlord » Tue Jan 17, 2012 11:14 am

I managed to reproduce it and it seems it is fixed in our codebase now. I will have to upload a newer fixed version.
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Re: Can't Open Any Decks in 2.4 Update

Postby Brettweer » Tue Jan 17, 2012 4:02 pm

gaddlord wrote:I managed to reproduce it and it seems it is fixed in our codebase now. I will have to upload a newer fixed version.

Sounds good, please let me know when it's available to try out and thanks for the great support!
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Re: Can't Open Any Decks in 2.4 Update

Postby gaddlord » Wed Jan 18, 2012 5:58 am

I have uploaded a new build 2.4.0.3250.

Just redownload and reinstall MTG Studio from http://www.mtgstudio.com/download.aspx
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Re: Can't Open Any Decks in 2.4 Update

Postby CptDobey » Wed Jan 18, 2012 7:05 am

By the way, the file sizes are wrong: portable version is supposed to be 25MB and is, in fact, 41.6 MB.
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Re: Can't Open Any Decks in 2.4 Update

Postby gaddlord » Wed Jan 18, 2012 5:10 pm

CptDobey wrote:By the way, the file sizes are wrong: portable version is supposed to be 25MB and is, in fact, 41.6 MB.

The right sizes are now put on the Downloads page. The size of the distributable has increased due to the fact that we do not rely any more on Microsoft Internet Explorer and Microsoft XML. We use Chome rendering engine instead and an open source XML processing toolkit. All of this is due to my future plans of having a Mac version of MTG Studio where obviously Microsoft frameworks won't work.

Thank you for reporting this.
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